Sales Channels for Hotels & Villas: How to Build a High-Performing Distribution Strategy
In today’s dynamic hospitality environment, the strength of a property’s distribution strategy plays a decisive role in its overall performance. Success is no longer achieved simply by being present on multiple channels; it comes from choosing the right mix, optimising each platform, and ensuring that every channel contributes positively to revenue, profitability, and long-term brand […]
Profitability Techniques for Hospitality Businesses: How to Enhance Your Property’s Financial Performance
In today’s highly competitive hospitality landscape, increasing profitability requires more than simply achieving high occupancy. True financial performance comes from a comprehensive strategy that boosts revenue, optimizes costs, elevates guest experience, and leverages technology and data-driven decision-making. Below are the most effective techniques that accommodation businesses can apply to maximize profitability—both in the short and […]
When Quality Slips: The Hidden Cost for Hotels
In hospitality, quality is not a one-time achievement but a continuous effort. In one of the properties we recently took over, we observed how quality results can show strong improvement at first, but then gradually decline if consistency is not maintained. Such a downturn does not only impact guest satisfaction — it also carries serious […]
The Power of First Impressions: Elevating Guest Experience from Check-In to Stay
In the hospitality industry, first impressions are everything. As the new season begins, how your guests feel within the first 10 minutes of arrival can shape their entire stay — and influence their reviews, loyalty, and overall satisfaction. At Total Hospitality, with over 30 years of experience managing a diverse portfolio of hotels and resorts, […]
Adapting Hotel Strategies for the Off-Season: Preparing for Success Year-Round
As the high season winds down, hotel management teams are often faced with a new set of challenges. Lower occupancy rates, shifting guest demographics, and tighter budgets can all impact a hotel’s performance during the off-season. However, this period also presents a valuable opportunity for hoteliers to refresh their strategy, optimize operations, and prepare for […]
Re-Energize Your Team: The Importance of Engagement as the Season Slows Down
As the bustling peak season fades away, it’s essential to refocus and reinvigorate your team. The quieter periods in the hospitality industry present unique opportunities to enhance team engagement and lay the groundwork for future success. Maintaining high morale and engagement during these times is critical for ensuring smooth operations and delivering exceptional guest experiences. […]
Sustainability in Hospitality: Why Going Green is Good for Your Property
As global awareness of environmental issues continues to rise, the hospitality industry is increasingly under pressure to adopt sustainable practices. This article delves into the benefits of sustainability in hospitality, not just from an environmental perspective but also in terms of enhancing your property’s success and appeal. We’ll explore practical steps for implementing green initiatives […]
Investing in Greece & Cyprus: The Rise of Foreign Investments in the Hospitality Sector
Greece and Cyprus have long been favored destinations for tourists, boasting breathtaking landscapes, rich histories, and vibrant cultures. In recent years, the hospitality sectors in both countries have seen a surge in foreign investment, with international companies recognizing the immense potential of these Mediterranean gems. At Total Hospitality, we specialize in consulting services that help […]
Maximizing Profitability: A Case Study in Operational Excellence
In the competitive realm of hospitality, achieving optimal Gross Operating Profit (GOP) is essential for sustainable growth. This case study highlights the remarkable journey of our partnership with a boutique hotel, illustrating how strategic operational enhancements led to a substantial increase in GOP from 26% to an impressive 49%. Client Background: Our partner, a […]
Designing the Future of Well-being: The Art & Science of Wellness Concept Design
In an era where health and well-being are at the forefront of our minds, the concept of wellness has evolved far beyond traditional notions. It encompasses a holistic approach to living, integrating physical, mental, and emotional health into every aspect of our daily lives. At Total Hospitality, we specialize in crafting wellness concept designs that […]