Overview
Transform feedback into a powerful leadership tool that enhances employee engagement, service quality, and team performance in hotel environments.
Key Selling Points
- Professional growth conversations
- Clear and respectful communication
- Trust-building leadership
- Coaching approach in service teams
- Performance improvement culture
Target Audience
This training program is designed for:
- Hotel Managers
- Department Heads
- Supervisors
- HR Professionals
Program Structure
- The role of feedback in hotel performance
- Feedback models
- Positive & corrective feedback delivery
- Managing defensive reactions
- Coaching service teams
- Creating feedback culture
