Effective Interviewing & Selection Skills

ABOUT THE SEMINAR

Effective Interviewing & Selection Skills

Overview

Enhance your ability to identify, evaluate, and select the right talent for your hotel. This seminar introduces structured interviewing methods tailored for hospitality roles, helping reduce hiring risks and improve service quality through better talent selection.

Key Selling Points

  • Structured hospitality interviews
  • Talent identification for service excellence
  • Bias awareness in recruitment
  • Behavioral questioning for hotel roles
  • Cultural fit in guest-focused environments
  • Smart hiring decisions

Target Audience

This training program is designed for:

  • HR professionals
  • Hotel Managers
  • Department Heads
  • Supervisors
  • Recruitment Teams
  • Business owners

Program Structure

  • Recruitment fundamentals in hospitality
  • Competency-based interviews for hotel roles
  • Behavioral & situational questioning
  • Avoiding bias in hiring
  • Evaluation scoring systems
  • Making the final hiring decision

 

Key Competencies

  • Competency-based interviewing
  • Candidate evaluation & scoring
  • Behavioral interview techniques
  • Objective hiring decisions
  • Active listening & evaluation skills
Online and On-site
All Year Round
8 hours – 2 days x 4 hours
Quality Department