A Comprehensive Training Program in Hotel Operations, Leadership & Strategic Management
Overview
Effective hotel management requires a holistic understanding of operations, leadership, people management, and performance control. “Hotel Management: A Comprehensive Training Program in Hotel Operations, Leadership & Strategic Management” is designed to develop the managerial competencies of hospitality professionals by covering all core aspects of hotel operations and administration.
This program provides participants with practical tools and strategic frameworks for planning, organizing, controlling, and evaluating hotel processes. It also explores different leadership and management styles, enabling participants to understand the distinction between managerial and leadership roles within the hospitality industry.
Key Selling Points
- Holistic Overview of Hotel Operations & Management
- Practical Tools for Planning & Operational Control
- Departmental Organization & Interdepartmental Coordination
- Human Resources Leadership & Workforce Management
- Performance Control & Evaluation Techniques
- Leadership Styles in Hospitality Management
- Clear Distinction Between Management & Leadership Roles
Target Audience
This program is designed for:
- General Managers
- Hotel Managers & Department Heads
- Supervisors & Team Leaders
- Hospitality Executives & Aspiring Managers
It is also suitable for professionals seeking a comprehensive understanding of hotel management and leadership principles.
Program Structure
- Definition of Management in the Hospitality Industry
- Hotel Operations Planning
- Departmental Organization & Process Management
- Human Resources Management & Leadership
- Performance Control & Evaluation
- Coordination of Tasks & Hotel Departments
- Charismatic vs Non-Charismatic Leadership Styles
- Manager vs Leader: Roles, Responsibilities & Mindset
Seminar Follow-Up Materials: Attendance Certificate and Posters for back office use.